Selected Retail Services Clients
Capture Local Traffic Before Your Competitors Do
Retailers with a high reputation score rank higher and stand out in local search.
Be Found and Chosen — Before Your Competitors
Ensure all business listings are consistent and accurate, so customers can find your locations, not the competition. Create a comprehensive Store Locator directory to capture local business from “near me” search.
Delight Customers and Keep‘em Shopping
Collect, analyze and share candid feedback from surveys and online reviews to help improve operations and create an exceptional customer experience. You’ll build advocacy and loyalty by taking action to meet and exceed customers’ expectations.
Know What Customers Are Saying About You
Stay on top of customer sentiment by monitoring all your online reviews on a single dashboard. Demonstrate your commitment to the customer experience by responding promptly to all reviews.
Connect with Customers on Social
Build brand equity with a strong social presence that demonstrates your commitment to your customers. Engage with local communities and drive foot traffic with location-specific offers, discounts and content.
More Useful Resources About Retail
2020 Retail Reputation Report
How to Get Started with Online Reputation Management
Your Next Customer Can Be Won or Lost in a Micro-moment