Chief Executive Officer
A thirty-year technology veteran, Joe Fuca is known in Silicon Valley for leading both private and public companies through worldwide growth phases, transformative customer success, and category leadership. Most recently the president of worldwide field operations at SaaS breakout FinancialForce, Joe was responsible for all enterprise-class sales, implementation and customer success groups. He was the first executive brought into DocuSign to build out the infrastructure necessary to grow the company ten-fold to $250 million in four years. In addition, he designed DocuSign’s vertical strategy, priorities and positioning; expanded its presence globally; and forged strategic partnerships with Salesforce.com, major financial services organizations and top-tier consulting firms.
Jason Grier leads Reputation.com’s customer loyalty and growth initiatives as executive vice president and chief customer officer. Jason is a former senior vice president of Global Support Operations and chief customer officer at McAfee, where he spent more than 10 years.
While at McAfee, Jason built a reputation as an industry leader in customer support and operations. His teams were honored with a number of awards, including the Intel Quality Award, a prestigious honor for outstanding quality and personification of Intel’s values and the highest team honor given at Intel. His teams also won two TSIA Star Awards, two Service & Support Professionals Association Awards, and a Stevie Award for innovation in action.
Before his time at McAfee Jason held executive-level positions at Sutherland Global Services and Covad Communications.
Jason holds a bachelor’s degree from North Carolina State University and an MBA from Pfeiffer University.
Rebecca Biestman leads Reputation.com’s global marketing organization. Rebecca joins us directly from Dialpad, the only cloud-native business communications SaaS platform. Before Dialpad, she held various marketing leadership positions for RMS, the leading risk modeling software company, servicing the world’s largest insurers and financial institutions. While at RMS, Rebecca also launched the company’s inaugural Social Impact program. Before moving to technology, Rebecca specialized in B2C marketing for CPG and retail, working for both Earth Essentials and Gap, Inc (Gap Digital).
Rebecca received both her undergraduate degree in Political Science from UC Berkeley, and her MBA in Marketing and Corporate Social Responsibility from UC Berkeley’s Walter A. HaaS School of Business.
Over the past 15-plus years, Jafari has held a number of key financial roles across a variety of organizations. He most recently spent five years at ServiceNow, where he rose to vice president and general manager of finance. Prior to ServiceNow, Jafari was senior director of finance and assistant controller at Atmel Corporation, and before that he was director of financial planning and analysis at InvenSense. Jafari has also held financial positions at Magellan Navigation, AppliedMicro and Memec.
Amir holds a Bachelor’s degree in Economics from San Diego State University and an MBA from San Jose State University.
Manish brings over 25 years of engineering experience to Reputation.com, and is responsible for leading and managing the company’s engineering team and technical architecture. Prior to Reputation.com, he architected distributed systems for Liveops, Paypal, SAP Markets, and Advent Software. Manish had previously co-founded Phulaxis (acquired by Agiliance).
Manish is a graduate of the Haas School of Business, University of California Berkeley and has an undergraduate degree from Manipal Institute of Technology in Computer Engineering.
Chris Sundermeier is General Counsel and Chief Privacy Officer for Reputation.com. He comes to the company after representing various Silicon Valley internet and technology companies for more than a decade as a litigation partner at Cooley LLP. It was there that Chris focused on disputes involving complex commercial contracts and technology agreements, securities, fiduciary duty, mergers and acquisitions, and intellectual property.
Chris graduated magna cum laude with a law degree from Boston College, where he was a member of the Order of the Coif. Prior to attending law school, Mr. Sundermeier taught Philosophy at multiple universities and colleges around New York City while working on a Ph.D. in Philosophy at Fordham University. He also holds an undergraduate degree in English and Philosophy from Creighton University.
As Chief Accounting Officer, Shannon taps into her history of scaling companies for growth through strong financial and operations leadership and is responsible for all corporate accounting, finance and sales operations at Reputation.com. Shannon is an attorney and a CPA, and prior to Reputation.com she held executive positions at Insidesource, Cumulus Media and Aspire Public Schools. She began her career as a CPA and corporate attorney with KPMG, K&L Gates LLP, Cooley LLP and Amgen.
Shannon holds a Bachelor’s degree in accounting from the University of Virginia McIntire School of Commerce and a J.D. from the University of Virginia School of Law.
A founding member of Reputation.com’s international organization, Anthony leads Reputation.com’s European business. Joining the company in 2015, he has been instrumental in the high-growth of the business across the region and has spearheaded key partnerships and ongoing relationships with major European organisations, from Automotive to Hospitality, in over 25 countries including Hyundai, Inchcape, Kia, Mitchells & Butlers, British American Tobacco, and more.
Prior to Reputation.com, Anthony has over 15 years experience in leading business segments within some of the worlds largest financial services organisations, including Arthur J. Gallagher & Co. and Zurich.
Anthony holds a BA (Hons.) Degree in Music and Technology from the University of Liverpool, England.
Pranav leads Reputation.com’s Product organization with responsibility for the long term Product strategy and growth initiatives.
With over a decade of experience in the Customer Experience space, Pranav has launched several innovative products including Customer Experience surveys, Text Analytics, and Identity Analytics using Voice Biometrics. With a penchant for discovering revenue opportunities in crowded markets, his products have been deployed at several Fortune 500 companies including Apple, Cisco, and Oracle.
Pranav has a Masters from the University of Maryland and an undergraduate degree in Engineering from the University of Mumbai.
Brad has a long career in data science, building predictive and optimization algorithms for a range of applications including online advertising, marketing attribution, finance, and sports. Prior to joining Reputation.com Brad held key research and leadership positions at Advertising.com, the Golden Baseball League and Oncept Consulting Group.
Brad earned his PhD at Stanford University, with a focus on Operations Research and Predictive Modeling. His research in sports analytics, culminating in a thesis on “Stochastic Modeling and Optimization in Baseball,” has provided the foundation for several predictive models and optimization tools used by teams and other entities in baseball, basketball, and football.
Gillian leads the customer success organization driving customer loyalty and growth. Prior to Reputation.com, Gillian held various positions at Zeta Global, Acxiom and eBay Email Marketing Services. At Zeta she built the first strategy and analytics team taking on client services and new acquisitions in 2015.
Gillian received her BSM from Tulane University with a double minor in Spanish and Latin American Studies and her MBA from Columbia University.
As Vice President of Human Resources, Jen Bruno leads all aspects of human resources for Reputation.com, including the company’s talent and leadership development function, diversity and inclusion initiatives, employee relations and total rewards.
Bruno joined Reputation.com from LPL Financial, where she served as senior vice president of human capital. At LPL Financial, Bruno was responsible for the planning and execution of the company’s culture transformation strategy. Bruno brings to Reputation.com over twenty years of organizational design and change management experience that spans across an array of industries, including technology, finance and hospitality.
Prior to joining Reputation.com, Bruno worked in leadership roles in human resources, enablement, and people solutions at CVS Health, Proudfoot and Hansgrohe. She holds a bachelor’s degree in communications and business management from Rhode Island College and is a graduate of the renowned Walt Disney World Disney Management Development Program.